{"id":1617,"date":"2024-01-19T10:21:22","date_gmt":"2024-01-19T10:21:22","guid":{"rendered":"https:\/\/urbs-roma.com\/?page_id=1617"},"modified":"2025-08-21T09:10:24","modified_gmt":"2025-08-21T09:10:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/urbs-roma.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ<\/h2>\n
\n\n\t\t\t\t\t What kind of products does URBS offer?
\n\t\t\t\t\t\t<\/summary>\n

We offer a wide range of design products: from home accessories and for the person to clothing. Explore our catalogue to discover the beauty and elegance of our Made in URBS items.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Are URBS products 100% Made in Italy?
\n\t\t\t\t\t\t<\/summary>\n

The products we offer are the result of the work of handcrafted Italian workers of long tradition. They are also created using only the finest materials, carefully selected to ensure durability, durability and timeless beauty.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t What is the return policy?
\n\t\t\t\t\t\t<\/summary>\n

See our return and refund policy for all detailed information or write to us help@urbs-roma.com<\/a><\/p>\n<\/details>\n

\n\n\t\t\t\t\t Do you also spend in other countries?
\n\t\t\t\t\t\t<\/summary>\n

Yes, we ship our products internationally. Shipping rates and delivery times may vary by destination. See our shipping page for more details.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Is my shipment secure?
\n\t\t\t\t\t\t<\/summary>\n

All products are secured against theft and accidental damage while they are in transit from our warehouse to the shipping address. Once the products have been delivered to the address for the specified shipment and who has withdrawn them has signed, they are no longer covered by insurance. If your parcel is damaged at the time of delivery, we suggest you refuse delivery, or write a note at the time of signature where you specify that you are accepting a damaged package.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Can I monitor the shipment of my order?
\n\t\t\t\t\t\t<\/summary>\n

Once the order has been shipped, you will receive a confirmation email containing the shipping details and tracking number to follow the shipment of your order.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Can I visit your showroom?
\n\t\t\t\t\t\t<\/summary>\n

You can see the page Stores<\/a> to find out where our showrooms and opening hours are located.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Any further questions?
\n\t\t\t\t\t\t<\/summary>\n

You can contact our customer service through the contact form on our website or by sending an email to info@urbs-roma.com<\/p>\n<\/details>\n

We offer a wide range of design products: from home accessories and for the person to clothing. Explore our catalogue to discover the beauty and elegance of our Made in URBS items.<\/p>\n

The products we offer are the result of the work of handcrafted Italian workers of long tradition. They are also created using only the finest materials, carefully selected to ensure durability, durability and timeless beauty.<\/p>\n

See our return and refund policy for all detailed information or write to us help@urbs-roma.com<\/a><\/p>\n

Yes, we ship our products internationally. Shipping rates and delivery times may vary by destination. See our shipping page for more details.<\/p>\n

All products are secured against theft and accidental damage while they are in transit from our warehouse to the shipping address. Once the products have been delivered to the address for the specified shipment and who has withdrawn them has signed, they are no longer covered by insurance. If your parcel is damaged at the time of delivery, we suggest you refuse delivery, or write a note at the time of signature where you specify that you are accepting a damaged package.<\/p>\n

Once the order has been shipped, you will receive a confirmation email containing the shipping details and tracking number to follow the shipment of your order.<\/p>\n

You can see the page Stores<\/a> to find out where our showrooms and opening hours are located.<\/p>\n

You can contact our customer service through the contact form on our website or by sending an email to info@urbs-roma.com<\/p>","protected":false},"excerpt":{"rendered":"

FAQ Quali tipi di prodotti offre URBS? Offriamo una vasta gamma di prodotti di design: dagli accessori per la casa e per la persona all\u2019abbigliamento. Esplora il nostro catalogo per scoprire la bellezza e l’eleganza dei nostri articoli Made in URBS. I prodotti URBS sono 100% Made In Italy? I prodotti che offriamo sono il […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1617","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/pages\/1617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/comments?post=1617"}],"version-history":[{"count":0,"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/pages\/1617\/revisions"}],"wp:attachment":[{"href":"https:\/\/urbs-roma.com\/en\/wp-json\/wp\/v2\/media?parent=1617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}