FAQ
We offer a wide range of design products: from home accessories and for the person to clothing. Explore our catalog to discover the beauty and elegance of our Made in URBS items.
The products we offer are the result of the work of handcrafted Italian workers of long tradition. They are also created using only the finest materials, carefully selected to ensure durability, durability and timeless beauty.
See our return and refund policy for all detailed information or write to ushelp@urbs-roma.com
Yes, we ship our products internationally. Shipping rates and delivery times may vary by destination. See our shipping page for more details.
All products are secured against theft and accidental damage while they are in transit from our warehouse to the shipping address. Once the products have been delivered to the address for the specified shipment and who has withdrawn them has signed, they are no longer covered by insurance. If your parcel is damaged at the time of delivery, we suggest you refuse delivery, or write a note at the time of signature where you specify that you are accepting a damaged package.
Once the order has been shipped, you will receive a confirmation email containing the shipping details and tracking number to follow the shipment of your order.
You can see the pageStoresto find out where our showrooms and opening hours are located.
You can contact our customer service through the contact form on our website or by sending an email to info@urbs-roma.com